Responsible Gaming at CasinOK

The 18+ rule, no exceptions

You must be at least 18 years old to register or play at CasinOK. We check age and identity during account verification, and any account found to belong to someone under 18 is closed immediately and any deposits are returned. This is not negotiable, whatever the game or promotion.

Setting limits before you play

The best time to set a limit is before you start playing, not after a losing session. Your account dashboard includes controls you can adjust at any time, and some changes take effect immediately while others (like raising a limit) follow a short cooling-off period for your protection.

• Deposit limits: cap how much you can add to your account daily, weekly or monthly
• Loss limits: set a maximum you're willing to lose over a chosen period
• Session reminders: pop-up alerts showing how long you've been playing
• Time-outs: a short break from your account, from 24 hours up to a few weeks
• Self-exclusion: a longer block on your account, arranged through our support team

Recognising when play stops being fun

Gambling should feel like entertainment with a fixed cost, not a way to solve money problems or escape stress. It's worth pausing and using one of the tools above if you notice any of the following.

• Chasing losses by increasing stakes to try to win back money
• Spending more time or money than you planned to
• Borrowing money or using funds meant for bills to play
• Feeling anxious, irritable or secretive about your gambling
• Neglecting work, family or sleep because of sessions online

Who regulates gambling in the UK

The UK Gambling Commission (UKGC) is the body that regulates gambling activity in Great Britain and sets the rules operators licensed in this market must follow, including standards for player protection. CasinOK's current licensing and registration details are published in the site footer; please confirm them there before you play, and use the tools and helplines on this page regardless of which licence applies to your account.

Free, confidential support in the UK

If gambling is affecting your life or someone close to you, free and confidential help is available around the clock. These organisations are independent of CasinOK and speak to thousands of people in the UK every year.

How to update your controls

Log into your account, open the account settings or safer gambling section, and choose the limit or break you want to set. If you'd rather speak to someone directly, our support team can apply a time-out or self-exclusion on your behalf, no questions asked beyond confirming your identity.

Related pages

See Terms and Conditions for the full account rules, Payments for deposit and withdrawal details, and About CasinOK for how we operate. Ready to set your limits from the start? Register and configure your controls during sign-up.

Self-Exclusion Through GAMSTOP

If you want a break from every UK gambling site at once, not just CasinOK, GAMSTOP lets you register for a period of six months, one year or five years. Once active, it blocks new accounts and access to existing ones across the market. Sign up free at gamstop.co.uk.

Time-Outs and Reality Checks

Alongside deposit and loss limits, your account settings let you schedule short breaks and turn on reality check pop-ups that show session length and net spend at intervals you choose.

• Time-out: pause play for 24 hours, a week, or a month
• Reality check: on-screen reminder every 30 to 60 minutes
• Session history: review past deposits and results anytime

We also run age and identity checks before withdrawals to confirm every player meets the 18+ minimum and matches the details on file.